Maya Ellison
Senior Product Designer
Summary
Senior product designer with eight years shipping consumer and B2B products. Led design for a fintech app used by more than two million people, pairing research with a high craft bar to turn ambiguous problems into shipped, measurable work.
Experience
Senior Product Designer · Northwind Financial
2021 – PresentChicago, IL
- Redesigned the account-opening flow end to end, lifting completion from 61% to 84% and cutting support tickets by a third.
- Built and maintained a 120-component design system now used by four product teams.
- Ran a weekly research program of 12+ sessions a quarter; findings shaped the 2025 roadmap.
Product Designer · Lumen Health
2018 – 2021Remote
- Shipped patient onboarding for a telehealth platform serving 400,000 patients.
- Partnered with engineering to cut average appointment scheduling time from four minutes to ninety seconds.
UI Designer · Studio Kestrel
2016 – 2018Chicago, IL
- Designed marketing sites and product interfaces for more than twenty early-stage clients.
Projects
Ledger · ledgerbudget.com
Open-source budgeting app; 4,000 weekly users and a 4.8 rating.
Education
University of Illinois at Chicago
2012 – 2016BFA, Graphic Design
Dean's List, 2014–2016
Skills
Certifications
- Nielsen Norman Group — UX Certification · NN/g · 2022